Professional Retail Consultation
Assessment
- • Assess your current retail landscape and understanding your needs.
- • Assess the current processes for onboarding front-line and management personnel.
- • Gain an understanding of your retail needs, expectations and values.
- • Identify area for improvement and enhancement.
- • Agree upon the level and type of retail experience that will result in higher revenue and recurring business
Planning
- • Develop an end to end solution and present a strategic tactical plan for execution.
- • Provides specific methodologies, consultaion on tools, Process Improvement, training and guidance to elicit changes that can potentially increase your revenue.
- • Working with the appropriate personnel within your company to develop a production schedule and/or timeline for project implementation, as well as metrics and benchmarks for measuring progress.
Execution
- • Engaging your personnel to actively ensure all retail solutions are implemented and fixed according to plan.
- • Communication to stakeholders to ensure alignment of management direction.
Enhancement
- • Enhancing your current retail business with the latest technology and equipment.
- • Enhance customer experience with seamless process improvement.
Personalised Project Management
Project Management
- • Ongoing programme & project management.
- • Provide your management team with a project roadmap, recommendations, risk management and continual direction while simultaneously managing other parts of your business.
- • Structured project management platform and project plan issued to the company to involve all relevant stakeholders.
Organizing
- • Organize retail layout and products in a way that ensures everything fits without alienating your customers or cramming too many items into one area.
- • Provides an ideal retail plan that creates a subtle path through your store to ensure customers are both encouraged to check out everything available in the store and to provide a sensible layout so that everything you stock gets its time in the spotlight.
Quality After Sales Services
Customer Service
- • Provide retail related assistance, attending to queries and problem solving.
Quality Assurance - • Provide Quality assurance before, during, and after product manufacturing and installation.
- • Comprehensive Product and Package Assessment
- • Product Launch Monitoring